Humans are driven by their current states seeking pleasure and avoiding pain. Instant gratification is not a new principle. There has always been an underlying need for instant gratification in a given relevant context.
Session 12 - Mastercard - How Mastercard is accelerating CX transformation
Digital transformation impact and benefit in customer experience
Customer-centric digital transformation
North America Lodging
AccorHotels and the Digital Transformation - Case Solution
Charting the Future: My Journey with AI in Transforming the Hotel Industry
Digital Transformation in the Hotel Industry
Business model generation by Orlando Tadeu - Issuu
Digital Transformation Budget 2024: Blending Cost-Effective Innovation and Differentiation in the Hotel of Tomorrow
Understanding the impact of hotel digital concierges on customer satisfaction
Digital Transformation: Creating a Thriving Future for Hotels with the Help from a Linchpin
5 Cost-effective Steps to Start a New Innovative Digital Transformation Shift for Hotels - Are Morch, Digital Transformation Coach