Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.

debit Consumer Advice

If I ordered 2 items from a business and they gave me 4 items when I picked the items up, can the business charge me for the 4 items even though I

What To Do if You're Billed for Things You Never Got, or You Get Unordered Products

Hey Dude Shoes doesn't walk the walk on shipping and refunds

Ordered item online and got wrong packaging over 3times the value I ordered, can I ask for my original order and still keep the wrong item? - Quora

Can you keep an item if a company sends you the wrong thing and asks you to return the original item? - Quora

What to do if you get a package delivered with an old resident's name?, by Joshua Dance

purchase Consumer Advice

If an online seller delivers the wrong product after an order is placed, can the customer take legal action? - Quora

What To Do if You're Billed for Things You Never Got, or You Get Unordered Products

Ordered item online and got wrong packaging over 3times the value I ordered, can I ask for my original order and still keep the wrong item? - Quora

Billed for something you never got? Receive something you didn't order? Here's what to do.